Outpatient Services Coordinator - Nexus Neurorecovery Center - Conroe, TX

Description

The Outpatient Services Coordinator oversees the outpatients’ schedules, experience in therapy, patient and family concerns and all other aspects of the outpatient experience.

Job Specific Responsibilities:

  • Coordinates all Outpatient client’s schedules on a weekly basis.
  • Completes all Case Management duties for Outpatient clients including attending treatment planning, developing Master Treatment Plans, coordinating community services, durable medical equipment and discharge planning,
  • Remains a resource for all Outpatient clients and their family members throughout treatment.
  • Handles grievances of services in conjunction with the Director of Quality Services.
  • Responsible for patient volume and reimbursement goals
  • Complies with and ensures staff follows Special Supervision guidelines as per policy and procedures including appropriate documentation of same.
  • Demonstrates ability to interact effectively with residents including ability to de-escalate residents with verbal interventions.
  • Demonstrates knowledge of individual residents’ histories, current progress and personal issues or difficulties.
  • Demonstrates ability to assist and evaluate in Outpatient admission process.
  • Demonstrates ability to interact appropriately with residents during programming by role modeling for them and encouraging them to complete assigned projects.
  • Markets the Outpatient Program with local physicians and other community members.
  • Is knowledgeable of and ensures daily documentation of residents’ progress is completed according to TNC’s policies and procedures.
  • Attends treatment team rounds and provides verbal and written information regarding residents’ status to the treatment team.
  • Completes assessment tools and other outcomes measures on all Outpatients.
  • Reports all resident clinical and/or program concerns to the Administrator after discussing with direct supervisor.
  • Meets all deadlines to ensure compliance with administrative requests not addressed elsewhere.
  • Performs other duties as assigned.

Position Qualifications:

EDUCATION:

  • Bachelor’s degree required.

EXPERIENCE:

  • Minimum of two years experience of program coordination in a like environment.

LICENSURE/CERTIFICATION:

  • Must be certified in a aggressive behavior course.
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Job Requirements